8404-4005 WOODWARD

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety 

messages that follow this symbol to avoid possible injury or death. 

 DANGER—Indicates a hazardous situation which, if not avoided, will result in death or serious injury. 

 WARNING—Indicates a hazardous situation which, if not avoided, could result in death or serious injury. 

 CAUTION—Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. 

 NOTICE—Indicates a hazard that could result in property damage only (including damage to the control). 

 IMPORTANT—Designates an operating tip or maintenance suggestion. 

Replacement/Exchange: Replacement/Exchange is a premium program designed for the user who is in need of 

immediate service. It allows you to request and receive a like-new replacement unit in minimum time (usually within 

24 hours of the request), providing a suitable unit is available at the time of the request, thereby minimizing costly 

downtime. 

This option allows you to call your Full-Service Distributor in the event of an unexpected outage, or in advance of a 

scheduled outage, to request a replacement control unit. If the unit is available at the time of the call, it can usually be 

shipped out within 24 hours. You replace your field control unit with the like-new replacement and return the field unit 

to the Full-Service Distributor. 

Flat Rate Repair: Flat Rate Repair is available for many of the standard mechanical products and some of the 

electronic products in the field. This program offers you repair service for your products with the advantage of 

knowing in advance what the cost will be. 

Flat Rate Remanufacture: Flat Rate Remanufacture is very similar to the Flat Rate Repair option, with the exception 

that the unit will be returned to you in “like-new” condition. This option is applicable to mechanical products only. 

Returning Equipment for Repair

If a control (or any part of an electronic control) is to be returned for repair, please contact your Full-Service 

Distributor in advance to obtain Return Authorization and shipping instructions. 

When shipping the item(s), attach a tag with the following information: 

 return number;  name and location where the control is installed; 

 name and phone number of contact person;  complete Woodward part number(s) and serial number(s); 

 description of the problem;  instructions describing the desired type of repair. 

Shipping Port:  China

Payment: Bank of Chicago, Bank of Singapore

Express cooperation: fedex, DHL, UPS and your express account

Service: Professional Sales provides 24 hours /7 days online service

Related products:

E-mail: alex@fenoux.com

Tel.: +86 13338369201

Skype: +86  13338369201

WhatsApp: +86  13338369201